Terms & Conditions
Relating to the Apothecary
All of my products are handcrafted with loving intention in small batches using certified organic, all-natural, wildcrafted or fair-trade ingredients, sourced from ethical organic suppliers in the USA. Each product is crafted using solar-lunar infused herbal oils that are made right here at Oak Moon Rising. I take pride in the fact that every single step of product creation, from plant to finished product, is of my own hand. Unless specified, products are void of essential oils & synthetic scents.
If you have any concerns, please read through these terms & conditions
About Herbal Remedies
When using herbal remedies, please remain aware that they are very powerful and must be used carefully. Should you have any side effects or unfavorable reactions, immediately stop using the herbal preparations and consult your healthcare professional.
If you are pregnant, nursing or if you are ill with any serious health concerns,
please contact your healthcare professional before using any herbal preparation.
Herbs work best when used over time as part of a healthy lifestyle. Do not get discouraged if the results you are looking for are not immediate. Some herbal remedies can take between 3-6 months before one sees any signs of improvement.
Keep all herbal preparations out of children’s reach.
Upon receiving your order, if you are not 100% satisfied, you have THREE (3) days to contact me regarding an exchange or store credit. Because I am a small business and my products are handcrafted, I do not accept returns. When contacting me regarding concerns, please send clear photos and a detailed description to firstname.lastname@example.org
I do not cover exchanges or store credit if it has been longer than 3 days since you received your order and failed to promptly notify me of your concerns.
If your item arrives damaged, please contact me within 24 hour of receiving your package and provide a photo of the damages incurred during shipment so I can replace or exchange your items. The original item will need to be returned and received prior to the replacement being sent (please see below) Replacements or exchanges will be completed within 7 days of notification and reshipment will be paid for by the apothecary.
All refunds or exchanges (for any reason, including damage during shipment or shop error in fulfilling order) will need to be returned and received by the apothecary prior to refund/exchange is processed. All return shipping costs are the requesting party’s responsibility unless the error was due to the apothecary or the items were damaged during shipment. Once the products have been received by me, I will issue a return or exchange.
Oak Moon Rising is not, under any circumstances, responsible for loss in shipping. I do not take responsibility for other businesses and their handling such as the United States Postal Service and other mail carriers.
Once your order has been submitted, you will have 24 hours from your purchase date to cancel. You will be refunded 80% of the total cost of your order. After 24 hours from the purchase date, orders are non-refundable.
Statements & products provided by Oak Moon Rising have not been evaluated by the FDA. Oak Moon Rising does not intend to treat, diagnose, prescribe, or cure any disease or condition. The statements and herb-related facts on my website should not be construed as medical advice. Consult your healthcare practitioner if you have questions about using herbs and empower yourself by doing your own research.
By choosing to purchase or use any products from Oak Moon Rising, it is implied that you have read and understand the risks of using herbs and herbal preparations and therefore release Oak Moon Rising from any and all liability. Your order implies that you understand and are in full agreement to the policy set herein.