Remembrance Jewelry FAQ
01how is remembrance jewelry made?
While I cannot tell you specifically how my design process works, your inclusion is carefully preserved and set in a quality jeweler’s resin for preservation and durability for daily wear.
02how do i know that it is my inclusion?
Just like the clients who receive my placenta encapsulation services, I take great care to insure that each inclusion is properly labeled and stored. Each piece is exclusively crafted with precision, honor & love.
03will my piece look exactly like the picture shown?
No. Every inclusion is unique and your design will reflect that. There will be many variations, especially in color, which can range from a deep red to black.
04will my jewelry change color over time?
Provided the care instructions are carefully followed, your keepsake should remain as lovely as the day you received it
05how do i care for my jewelry?
Treat your keepsake as though it were a precious jewel. It is recommended that your keepsake is not worn while showering, swimming or sleeping and should also be removed when working or cleaning with chemicals. Careful attention should be given to avoid leaving your keepsake jewelry in extreme temperature conditions, such as a hot car. Additionally, your keepsake is not protected against UV and should be stored away from direct sunlight. For more details about jewelry care, please refer to Caring for Your Piece.
06how much of each inclusion is needed?
It is vital that when sending your inclusions that you provide me with enough element to create a beautiful keepsake just for you. For a comprehensive listing of inclusion requirements, please refer to the Shipping Instructions.
Cremation Ash: 1 tablespoon
Placenta Powder: 2-3 capsules
07what happens to the leftover materials?
Any leftover placenta powder will be preserved, clearly labeled and stored in the freezer. This will allow you to have additional keepsakes made should you choose to do so. Any cremation ash will be mailed back to you with your completed order.
08do your european beads fit on pandora bracelets/necklaces?
Yes. All European beads have a 5mm hole.
09do you create custom pieces?
Not at this time. All available design options are listed on the website.
10can i change my order?
All orders are final upon purchase. This ensures that each component is in stock to complete every order. Please make sure you are absolutely satisfied with your selection and customized features before submitting your order.
11can i add items to my existing order?
Unfortunately I cannot update an existing order once it is submitted. However, you may place an additional order and send all your inclusions in together. If possible, I will do my best to send your keepsakes together at the same time.
12how long does it take to complete an order?
Once I receive your inclusion, I will start on your order. Typical turn-around time is between 2-3 weeks. These time frames can change depending on whether or not I have a postpartum client.
13how soon should i mail my inclusions?
You can ship them as soon as you have placed your order. I will allow up to 3 months for you to ship your inclusions. Please let me know immediately if there is a delay.
14how do i mail my inclusions?
Please refer to my Shipping Instructions for detailed information
15i live locally, can i drop-off my inclusion?
Absolutely! I am always happy to arrange drop-off times with my clients. Please contact me to setup a time that works best for you.
16do you offer international shipping?
Not at this time.
17how do i check my order status?
To view the status of your order, just have your order number available for reference and go to Order Status. When your piece(s) has been mailed, I will then send you an email including your tracking information. Once your order leaves my studio, the delivery times are out of my hands. Thank you for your patience.
18what is your refund/return policy?
Please refer to the Terms & Conditions for further information.
19i have an urgent question, what is the best way to contact you?
Email. I check my emails daily and try to respond in a timely manner.